Contact

Please follow the guidelines below when contacting us.

  • For general inquiries, please email us at info@ctpethiopia.org.
  • If you are having technical errors with myCTP, please submit a support ticket on the CTP Support System at help.ctpethiopia.org. Know that you can always access the system status at status.my.ctpethiopia.org
  • If you are inquiring to request access to myCTP, also use the Support System at help.ctpethiopia.org.
  • If you are a CTP student, please post your messages in the Telegram groups or email your respective instructors.

Submitting Tickets

When submitting tickets on the CTP Support System, use the following steps.

  1. Go to help.ctpethiopia.org
  2. Click on Sign In on the top right bar of the screen.
  3. When you arrive at the sign-in page, click on the Google Logo and sign in with the email address associated with your CTP account.
  4. After signing in, you will be able to submit new tickets and view your past tickets.

You can submit a support ticket without signing in by going to the following link: https://help.ctpethiopia.org/portal/en/newticket